Privacy Policy

Effective date: May 2, 2026

Hasila Coffee ("we", "us", or "our") operates the Hasila Coffee mobile application (the "App"). This policy explains what information we collect, how we use it, and your rights regarding that information.

By using the App you agree to the collection and use of information as described here.

1. Information We Collect

We collect only what is necessary to operate the App.

Account information

Full name
Email address
Phone number (optional — only if you choose to provide it)

Activity data

Order history — items ordered, timestamps, and branch location
Reward points balance and tier status

Authentication

A secure session token issued by Supabase when you sign in. This token is stored locally on your device and used to keep you logged in.

Notifications

If you grant permission, we may send push notifications about your orders, rewards, and promotions. You can withdraw this permission at any time in your device Settings.

2. Biometric Data (Face ID / Touch ID)

The App offers an optional biometric unlock feature (Face ID or Touch ID) as a local convenience layer. When enabled:

Biometric authentication is handled entirely by your device's operating system (iOS). We never see, access, or transmit your biometric data.
We store only a single flag — whether you have chosen to enable this feature — in your device's secure storage.
Disabling the feature or uninstalling the App removes this flag.

We do not collect, store, or process biometric data of any kind.

3. Payment Information

In-app payments are not currently active. When a payment feature is introduced, this policy will be updated and payment processing will be handled by a certified third-party provider. We will never store raw card numbers or payment credentials on our servers.

4. How We Use Your Information

To create and manage your account
To process and track your orders
To calculate and display your reward points
To send notifications relevant to your account (with your permission)
To improve the App and diagnose technical issues

We do not sell your personal information to third parties. We do not use your information for advertising networks or data brokers.

5. Data Storage and Security

Your data is stored on servers provided by Supabase, Inc., a cloud infrastructure provider. Data is encrypted in transit (TLS) and at rest. Supabase's infrastructure is hosted on AWS and complies with industry-standard security practices.

Your session token is stored locally on your device using secure, platform-provided storage mechanisms. We take reasonable precautions to protect your information, but no method of transmission or storage is 100% secure.

6. Data Retention

We retain your account and order data for as long as your account is active, or as required to fulfill the purposes described in this policy. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

7. Third-Party Services

The App uses the following third-party service:

Supabase — authentication, database, and backend infrastructure. Supabase's privacy policy is available at supabase.com/privacy.

We do not integrate analytics SDKs, advertising networks, or social media trackers.

8. Children's Privacy

The App is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and associated data
Withdraw notification permissions at any time via device Settings

To exercise any of these rights, contact us at the email address below. We will respond within 30 days.

10. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the App after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: meshal.01@hotmail.com
App: Hasila Coffee
Bundle ID: coffee.hasila.app